Challenge: The executive team of a national advertising agency was struggling with challenges relating to the firm’s advanced network and complex carrier billing. According to the Director of IT, data network bottlenecking and dropped packets were negatively impacting the business. He needed more bandwidth at critical locations, and help with getting independent pricing and delivery.
Approach: A sourcing event was immediately launched for the service to get necessary technical specifications, competitive pricing, and shortest delivery intervals. We presented all carrier solutions to the Director, and he made a final decision. Our team assisted with the ordering and service delivery.
Result: The bandwidth upgrade initiative put an end to the firm's bottleneck issues and resulted in 30 percent annual savings.