SERVICE OVERVIEW

Telecommunications expenses are among the most controllable costs for your enterprise. But the complexity of carrier services and contracts can introduce errors that can be hard to identify for most companies. In an increasingly fast-paced business environment, we recognize that you simply don’t have enough time to keep track of your telecom costs.

That’s why Caroni Solutions offers a full range of off-site cost-management options. No matter how complex your telecom expense management or information technology business questions, we have the capabilities and experience to deliver the answers you need to move forward. We understand your unique business needs and can help you take decisive action and achieve sustainable results.

WHY WORK WITH US?

Caroni Solutions understands that your business success hinges on how well cost is managed. Our technology expense solutions are designed to help your organization manage technology spend and, consequently, free up your time so that you are better able to focus on your core business and long-term financial viability. By working with Caroni Solutions, you get a neutral, highly invested partner who will:

• Learn your business structure and goals up front
• Understand your IT infrastructure and billing needs and how they integrate with your service needs
• Determine the optimal cost management solution for your business
• Research and source the optimal solution & negotiate contracts
• Implement and support the selected solution
• Stay on with your team to handle all customer service and escalations
• Become an integrated part of your organization’s ecosystem

Carrier Management

From invoice inquiries to order activity, we interact with your carriers so you can focus on running your business. Our experts can navigate through the complex bureaucracy of carriers and vendors. The result is greater accuracy in invoicing and faster resolution of billing errors. Our solutions can be implemented rapidly, and offer the following benefits:

• Control and cost reduction on an average of ten to thirty percent with proactive management of voice, data and mobile services spending
• Obtain credits through monthly electronic invoice acquisition, validation and dispute of telecom billing errors
• Improved control over global telecom expenses through business intelligence reporting and dashboards
• Reduction of staffing requirements by providing experienced technology expense management specialists

We offer the following services to protect your margins and long-term ROI:

Audit

A structured audit helps improve performance, efficiency, and productivity. We will identify any deviations from established practices including inefficient use of resources, waste, and fraud.

Overcharge & Recovery

We offer comprehensive reviews of your telecom invoices. We will eliminate billing errors, and optimize contract rates. If you have been overcharged, we will work with the carrier to correct it.

Consultation

We provide you with a complete assessment of what to expect before, during, and after contract signing. We provide continued support throughout the life of the relationship.

Telecom Expense Management

We provide you with an accurate inventory of your telecom assets and invoices. We will identify overcharges, review contracts, and negotiate directly with your carriers.

Wireless Expense Management

We offer an array of wireless expense management options. From our wireless optimization reviews to our customized solutions, we put our best practices to work for you.

Custom Services

Need a custom solution? You can choose from a few or all of our services to create a comprehensive managed services package.

WANT TO LEARN MORE ABOUT OUR FEATURED PRODUCTS? CALL US AT 800.240.0960 OR EMAIL US AT [email protected].