Challenge: With service at over one-hundred national sites spanning multiple providers, a not-for-profit requested that our team inventory and validate of all telecom invoices and services. In addition to reviewing the accuracy of all billing, the client sought opportunities for savings.
Approach: Through our inventory mapping process, our team cataloged all services (voice or data), locations, carriers, and vendors. We produced a report benchmarking all existing billing and services. Our auditing and technology teams developed a roadmap for the client identifying savings opportunities, migration, and upgrade initiatives.
Result: Our team recommended the re-rating of essential services to discounted plans and upgrading legacy services to more cost-effective reliable solutions. The result – the client yielded a cost reduction more than 50 percent.